Refund & Cancellation Policy
Default Organization (pre-retrofit data)
Default Organization (pre-retrofit data) has not yet published its own refund & cancellation policy.
If you need this before enrolling or paying, contact the organisation and ask for a copy.
About the platform behind this service
This service runs on software provided by Jversity, which operates the platform on behalf of the organisation named above.
The organisation decides what is taught, what is charged and what happens to student information. Jversity acts on that organisation’s instructions and does not use student information for its own purposes.
Where information is processed
Platform data is held in managed cloud infrastructure with encryption in transit and at rest. The providers used to run the service are:
Fly.io — application hosting and the primary database.
Cloudflare R2 and Tigris — file and media storage.
Vercel — delivery of the web front end.
Resend — transactional email delivery.
Akamai Connected Cloud — the servers that carry live class video and make recordings. Jversity runs them.
Anthropic — the AI behind the interview practice tool, the in-app help assistant and the translation of live captions. It works only on what it is given, a candidate’s practice answers to give feedback, a staff member’s question to answer it, or lines of a class’s captions to translate, and does not use them to train its models.
Deepgram — turns speech into text: spoken answers and dictation in the interview practice tool, the recordings of interview practice sessions, and the live captions of a class when its teacher switches them on. It receives the audio, and only for that.
Payments are handled by the payment provider the organisation has connected to its own account — Stripe, Razorpay, Cashfree or PayU. Card details are entered on that provider’s own page and never reach Jversity.
Security and access
Access to organisation data is restricted to the organisation’s own users, and is isolated per organisation at both the application and database level.
Jversity staff do not access an organisation’s student records except where the organisation grants support access for a defined period, which is logged.
Where Jversity becomes aware of a breach affecting an organisation’s data, it notifies that organisation without undue delay so the organisation can meet its own obligations.